Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We automatically collect information when you:

• Visit our website
• Use our mobile applications
• Open our marketing emails
• Interact with our advertisements

2.3 Third-Party Sources

We may receive information about you from other sources, including:

• Business partners (such as payment processors and fraud prevention services)
• Marketing partners (such as advertising networks and analytics providers)
• Public databases (such as government records and social media platforms)

3. How We Use Your Information

We may use the information we collect about you for various purposes, including:

3.1 Provide Services

• Process and fulfill your insurance inquiries and applications
• Manage your account and provide customer support
• Communicate with you about your policy, claims, or other services
• Process payments and transactions
• Personalize your experience and deliver content relevant to your interests

3.2 Improve Services

• Conduct research and analysis to better understand our customers
• Develop and improve our products, services, and website
• Monitor and analyze usage patterns and trends
• Test and troubleshoot new features and functionality

3.3 Marketing and Communication

• Deliver relevant marketing communications and promotions
• Measure the effectiveness of our marketing campaigns
• Administer contests, surveys, and other promotional activities
• Send administrative notifications, such as policy updates or security alerts

3.4 Protection and Compliance

• Protect the security and integrity of our business and website
• Detect, prevent, and address fraud, unauthorized access, and other illegal activities
• Enforce our terms of service and other legal rights
• Comply with applicable laws, regulations, and industry standards

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as:

• Payment processors and financial institutions
• Customer relationship management systems
• Email and communication service providers
• Analytics and data processing companies
• IT and cloud service providers

4.2 Business Partners

We may share your information with our business partners, including:

• Insurance underwriters and reinsurers
• Marketing and advertising partners
• Co-branded offer providers

4.3 Legal and Regulatory Authorities

We may disclose your information when we believe disclosure is necessary or appropriate to:

• Comply with a legal obligation, court order, or regulatory requirement
• Protect our rights, property, or safety, or the rights, property, or safety of our users or others
• Investigate fraud or respond to a government request

4.4 Corporate Transactions

We may share or transfer your information in connection with a corporate business transaction, such as:

• A merger, acquisition, or sale of all or a portion of our assets
• Bankruptcy, dissolution, or reorganization
• Financing or due diligence activities

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

5.2 Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse some or all cookies
• Set your browser to notify you when you receive a cookie

Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the personal information we collect and maintain. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Our security measures include:

• Encryption of sensitive information
• Regular security assessments and testing
• Access controls and authentication procedures
• Regular monitoring for unauthorized access or data breaches
• Employee training on data protection and security

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any account credentials and should notify us immediately of any unauthorized use of your account.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

7.1 Access and Information

You may have the right to request access to the personal information we hold about you and receive information about how we process it.

7.2 Correction and Deletion

You may have the right to request that we correct inaccurate or incomplete personal information, or delete your personal information in certain circumstances.

7.3 Restriction and Objection

You may have the right to request that we restrict the processing of your personal information or object to our processing of your personal information.

7.4 Data Portability

You may have the right to receive a copy of the personal information you provided to us in a structured, commonly used, and machine-readable format, and to transmit this information to another service provider.

7.5 Withdraw Consent

Where we process your personal information based on your consent, you have the right to withdraw your consent at any time.

7.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.

8. International Data Transfers

SwedSenior Insurance is based in Sweden, and our operations are primarily conducted within the European Economic Area (EEA). However, we may process, transfer, and store information about our users on servers located in other countries, including outside the EEA, where our service providers are located or operate.

When we transfer personal information outside the EEA, we will ensure that the recipient provides an adequate level of protection for your personal information in accordance with applicable data protection laws. This may include:

• Transferring to countries that have been deemed to provide an adequate level of protection
• Using specific contractual clauses approved by the European Commission
• Implementing appropriate safeguards as required by data protection laws

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information and terminate the child's account.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. We may also provide you with notice of material changes to this Privacy Policy through other means, such as email or a notice on our website.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website or services after any changes to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the modified Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will make every effort to resolve your concerns promptly and in accordance with applicable law.